About the Franchise

Global network of local entrepreneurs

The worldwide travel agency franchise network of Lufthansa City Center comprises of around 580 locations in 105 countries. Only those agencies that commit to stringent quality standard are selected. In order to ensure that these exacting standards are maintained, we support our LCC franchisees with a comprehensive Quality Concept. It is our aim to advance all LCC agencies to achieve maximum customer satisfaction, profitability, and market share. Our quality standards are constantly enhanced and adapted in regular exchange with our members so as to ensure 100% implementation and to derive operational value.

As a Lufthansa City Center travel agency franchise member, you become part of a growing global network that sets a clear focus on trust and partnership. Our franchisees can rely on a strong LCC team that is located at the headquarters in Frankfurt as well as on the regional Account Management team that provides personal and localised support.

The benefits of the strong Lufthansa City Center network are obvious: LCC travel agencies remain independent and enjoy their entire entrepreneurial freedom. Still, they profit from the international expertise of a leading premium provider for corporate and leisure travel. Each owner enjoys the best of both worlds. This is also one of the main reasons why our LCC entrepreneurs represent and demonstrate an outstanding above-average performance.

We are there for you

The LCC Headquarters does not represent a central steering entity. It rather focuses on building bridges and connections between an internationally expanding premium brand and local franchisees. Our Management Team as well as our dedicated Account Manager are always there for you.

Respect & Responsibility: Our Code of Conduct

Our Code of Conduct serves as our guiding framework, fostering a positive environment in which each LCC member and industry partner can thrive and contribute to a shared culture of integrity and mutual support. These are the rules that govern how we work together. We are committed to conducting ourselves in accordance with these standards.

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